cc3a0d5ac18e7abe2fab640e074f58ec4198a0c3896babeb8e7017cd3d9594f9 5.0
posted on google+
2016/09/25
Dear Management, I have a Kitchen Aid built in microwave oven model # KBMC140HS0 that was malfunctioning. The touchpad started to work only intermittently and the unit would beep without rhyme or reason. This appeared to be a touchpad issue and I needed to replace it which isn't a big deal. I searched for a replacement touchpad everywhere from Sears Parts Direct to eBay and couldn't locate one. This part is no longer manufactured by Whirlpool (parent company of Kitchen Aid) or in stock at any parts dealer anywhere in the U.S.A. In desperation I surfed the web and clicked on your company in hopes of at least getting my touchpad repaired or refurbished. I called your phone number and the woman I talked to (don't remember her name) listened to my situation and determined you couldn't repair the part. She said she was sorry and obviously felt my pain. However, she did mention that sometimes the fix is as simple as cleaning the contacts on the ribbon with a pencil eraser and re-inserting it into the control panel. Well, sure enough, the tip your employee suggested worked and the microwave problem is solved. I can't tell you how much I appreciate the professionalism and just plain old good customer service that lady provided. Thanks,
722f288085e4492b2275a6a52e9f60be0129a9c84929775c7b93e587455a85c6 Did what they said, when they said, how they said. Excellent customer service with questions. Saved a 25 year old KitchenAid drop in. New range would have required cabinet work.
903662555633e55cf7f79ad0b5e16ab178f87b6445d3b40e3f3f915de3fe0f41 Greg B. Minneapolis, MN
source FixYourBoard.com fixed the computer for our KitchenAid double oven that the manufacturer had discontinued. It's been working perfectly for two months now and we are thrilled! A $140 board repair saved us a $3000 appliance replacement. And in addition to excellent work, a detailed report of analysis and repairs, and incredible turnaround time, their communication and service were friendly and professional. A thoroughly enjoyable experience all around. We're very glad to have found them.
45d4c5de8959c0dc44bf3eacef72171487b495ac51cff8002e5f51a6886dec9e 5.0
posted on google+
2015/12/17
Fast , reasonable price ,& we now have ouran oven that works perfectly. Thank you!
eddab49cda102d27b37f3fdac41beb28d3b812a4818feb741ccfac75f85267ec 5.0
posted on google+
2015/11/17
I was looking at $2000+ to replace my built-in oven/microwave combo unit. Oven controller board was bad and no new replacement available anywhere. Send the board to Fix Your Board, had it back within a week with a complete as found / as left report. Installed the board and my over works again. Fast repair, great work, fair price.....what more could I ask?
115c2950731c05eda5584c6129acbef55f66059c5c1482fd4198a84c8dc87027 5.0
posted on google+
2015/10/26
Very pleased. Quick turnaround w/ easy payment via Paypal. Core issue not only repaired but preventative replacement of other components and updated solder joints. Clearly documented repair and test plan shared with end-user. Nobody likes wasting money and not replacing ovens that otherwise are functional is a great deal.
503932fa4741ae71c37dabbf2c717befcead769dc64adbee0c4d78691df59484 Gene H. Clarendon Hills, IL
source I have a Kitchenaid built in double oven that had problems several months ago. At the time the repairman from ABT told me the board was bad and no replacement board was available. He got the top oven working. When it failed completely I found fixyourboard.com online. I pulled out the board and sent it to fixyourboard. They repaired it and sent it back within a week. I replaced the board and both ovens work perfectly.
17a4ade0ead906c0e2d8d71a1fb5e58b17078a98e85389a6b3eb9776beefb0ef Debi E. Granite Bay, CA
source The relay on my Kitchen aid wall oven went kaput! The repair guy I had out to the house gave me a quote of $800 to fix since the entire control board needed to be replaced. While he was here, I was doing my own online research and found FixYourBoard.com. Decided right then and there I would be sending my control board to them and save myself $630. The price to ship my board was pretty high via UPS and it took a week to get there, but the turn around was great! One week after Fixyourboard received my board, I got a ship notification. 2 days later I had my board, my husband plugged it in and I've been baking in my working oven ever since!
Nothing but glowing recommendations from me for this company! I only wish I found them earlier when the control board on my treadmill died. It's now resting peacefully in the city dump. I miss it.
0766bea656cefaccad7659faeb5e679ce98ca89f7b7e08e597cdf8efbc6102ca Our Kitchen Aid wall oven was getting intermittent errors with "random" displays. A power cycle at circuit breaker reset it, but problem was happening more and more often.
Found FixYourBoard. Sent email to find out how to disconnect circuit board; then replied promptly. Removed / packed / shipped. They called in less than 2 weeks that board was ready & I gave CC number. Price was what they quoted me on the phone ($190). They sent it back, we reinstalled, and happily baking away without any issues for several weeks.
Much cheaper than new oven or kitchen redo. So glad we found a company that I can highly recommend.