529e1e7df466c2e57d82ff2567cae7d7d3b50eaaceac3a8850c1e5dba84bad53 e0354721e1de6c18101409c36e0ab43d6c7bced2b95648925ad71aebfcfbe049 Patrick A.
Driftwood, TX source
The display on my double oven was going dim. Fixyourboard did the repair and the display worked but the touch panel went out. Fixyourboard looked at the touch panel and it was bad. I thought I could order it myself and a simple R&R. So I ordered a new one and it didn't work. I ordered a second panel and that one didn't work. Maybe it's my relays or panels or me ???? I took the panels, relays & display to Fixyourboard and had them look at it. Both panels tested bad but the repays were good. I was able to get my money back from the two places I had ordered the panels. I then had Fixyourboard order the panel and check everything, Display, Two relays, Panel and get it all working. $44 for all the diagnosis. They also replaced my ribbon cable at no charge.
I reinstalled both relays (lots or wires), display, touch panel and it all WORKS! Fixyourboard went out of their way on the diagnosis of the touch panels and making the whole unit work. I haven't seen this high level of service in a long time. If I have any other electronics that break I will be sure to take it to Fixyourboard.
46f00f3ba7083e955da1f05ec6c24aa7e1191f0976fc913f4fa6c0842fc262ec Ric W.
Brush Prairie, WA source
Fixyourboard.com's service and work are as good as it gets. The control board of my double convection ovens had been failing for some time. A replacement unit is no longer available. One option, $5000 double convection oven replacement. Better option: have the board repaired if possible. I removed the controller and sent it in with my check for $190.
Fixyourboard.com repaired what was wrong (primarily relays), and even replaced a few of the commonly problematic parts that hadn't already failed. The work was done within 3 days of their receipt of the controller and the now restored, working unit was returned FEDEX, all for $190. No muss, no fuss. Impressive. You won't find a better bargain anywhere.
I have decades of experience in business management, information systems, and multiple industries as a business consultant at the Fortune corporate level. I have learned to look for quality results and how to reduce the risk results of an unknown vendor. When the top half of my dbl oven wouldn't work right anymore, I first looked at new dbl ovens and fell over at the prices. A cheap one was around $1600. So, I called a well known retailer for their $75 home service analysis. I was told $450-$485 and they would send my board to a company that would "try" to fix it and it would take 4 to 6 weeks to get it back. So I had all the motivation to research who was the most likely company out there to perform the same task but who had more confidence beyond the "try to fix it". Having been in Information Systems Mgmt, I expended a great deal of effort to narrow down which company appeared to be best suited for a one time solution that I could rely on. It was a difficult search at first in the sense of no error codes were being experienced but reading some reviews gave me the lingo to use for further searches for other vendors. I stopped looking for a few weeks (since the bottom half of the oven worked) and I started the search over and, sure enough, my conclusion was the same. I re-chose FixYourBoard.com. They advertised to go well beyond what all the others offered and the reviews looked real well overall (I searched the Internet for multiple sites of their reviews). I filtered out the reviews that weren't "focused". Nearly all the other vendors only offered to try to fix it. FixYourBoard had a positive attitude and I felt it would be rare if they couldn't fix it. They specifically mentioned they seek to repair known components that have a high failure rate. They also repaired fractured solder joints! Also, it appeared that this is all the company does. My board base price was listed so, I had the costing foundation in place already and anticipated the shipping back and tax to be added in. I also anticipated added costs, in case they discovered other multiple components on the board that might go beyond the typical repair, since component prices can vary greatly. I also knew that similar model boards can be remarkably different in costing due to model changes or if many components were going to be found "fried". They were professional in their handling of the entire process. I shipped it, went on vacation, rcvd the cost call while on vacation, paid it, and it arrived 3 days after that. I installed it back (I took pictures before removing the wires) and ran some tests. It's great to have all functionality back. My price was about $196.
When my 20-year old wall oven stopped working, a friend suggested I try FixYourBoard. The oven had been built into the wall in a convoluted way by a friend of my ex-husband; if I had had to replace it, I would have had to pay a carpenter to build it in as well as the cost of a new oven. I never would have dared try this service except that a handyman friend thought it was worth a try. I took a photo of the board before I removed it (after turning off the power) and labeled all the wires. I contacted Megan after I sent it in. She was very helpful and reassuring to a non-professional like me, and told me the price, which was $196. Based on the reviews, I had expected to pay $180, so this was close enough. I got the board back in 12 days, attached the wires with the help of my photo guide, turned the breaker back on and it worked! I highly recommend this service - it saved me at least $1000 and a lot of hassle.