My 25 year old Jenn-Air oven developed and intermittent problem which, according to several sites, would require a new control panel to fix. Unfortunately, after about 3 hours of internet searches and phone calls, I discovered that the part is no longer available - ANYWHERE! I then found Fix Your Board on the internet as a possible place for repairing my control board. Not only did it look like they could repair my board for a reasonable price, the "tech zone" portion of the webpage explained how I might be able to fix the board myself by merely cleaning the oxidized contacts on the membrane keypad using a simple pencil eraser - and IT WORKED ...... A 5 minute free fix - it doesn't get any better than that - THANK YOU Fix Your Board!!!!!!!
posted on google+
Absolutely perfect! They turned around my oven control board in about 2 days plus transit time. They not only repaired the faulty component, but also replaced other components that are likely to fail. Their price quote was accurate and their customer service is excellent. When I made an error re-installing my board, I called them and the person who answered the phone told me where I most likely went wrong and offered to sell me a replacement control panel if I did permanent damage to a fragile ribbon cable. Thankfully, their advice has me up and running without additional cost or delay. I LOVE that a person who knows what they are doing picked up the phone and fixed me up right away. The cost to repair is less than half the cost of a new board and FixYourBoard's warranty is 2 years vs 30 days for new. My mother-in-law also used their service to repair an obsolete board that went kaput. She was equally as satisfied and the main reason why I looked to this company to repair rather than replace.
c2d9e623a79ad1c5800c1f78784b2d6d758e755a94615db8c83eb8a7783d17be Lisa R.
Collinsville, MS source
My Jenn Air oven would not stay on hitting the bake icon. After some checking, the part was not manufactured any longer. My husband researched on the internet and found fixyourboard.com. He called them on a Saturday night and got a recording, he received a phone call on Monday. We shipped the part on Friday and received the repaired board back on the next Friday. My husband installed and now the oven is working properly. Thanks for all your help.
Temp increase button on 15 Yr old Jenn-Air Dual Fuel Oven touch panel stopped working. Discontinued part and nowhere to get on the planet. Staring down $3,000 replacement of perfectly good stove otherwise for inability to raise oven temp above 350.
Called to ensure they could fix. Assured they could - $160 quote. Paid for appliance repair tech to come to house to remove/replace touch panel - $180 (total).
Shipped off to FixYouBoard via USPS flat rate priority - $7.
FixYourBoard folks sent completely refurbished unit in less than a week! Called me for authorization to charge the $160 they quoted on credit card. 2 Yr. warranty on unit! Buying new touchpanel part, if I could, would only have 1 yr warranty, at best.
Simply a great service that saved me a ton of $$$. Oven is as good as new.
I had a problem with a self-inflicted board problem. It is a long story, but the control board ended up having serious issues. It is a Jenn-Air dual fuel $2000+ stove/double oven. (We will never buy another Jenn-Air product)
Our repair man quoted us $600 minimun to replace and install a new board. He suggested trying Fixyourboard first. I called in, got a price and sent the board in for repair. I received the board back in about 10 days. When I installed the board, it did not work. The nice people stayed with me and did some diagnostics over the phone and sent me a new connector to try. That did not work. They asked me to send the board back to them. It took several weeks to get the board back. However, all along the way, they kept me informed of the status and told me they were confident they could fix the board. They found more issues after I had powered it up within the stove. Their goal all along, was to save the board. We agreed on a price of $180 for the repair, with a 2 year warranty. They did not charge me anything additional for the 2nd attempt at fixing the board or for sending me the connector to try. When I received the board back the second time, everything worked perfectly and the repair is warrantied for 2 years.
I am extremely satisified and thankful for their effort. I know they had several hours into repairing my board, and know they could have called it quits and called for a new board replacement. They did not and ended up saving us several hundred dollars.
A big THANK YOU TO DANIEL AND MEGAN!!!
fba8d1bdd0c2a5d9230171c30a057cceb4f0c07522065cca3fa07d20e16ba095 Richard M.
Fennimore, WI source
The lights on our Jenn Air oven stopped working suddenly. I found FixYourBoard.com on the internet and gave them a call to confirm they could work on it. I talked to Megan Webb and she confirmed they could work on the board and quoted me $130 to do the work which included return shipping. It took 11 days to get the board from Wisconsin to Texas and back to Wisconsin but 8 of those days it was in the hands of the US Postal Service. FixYourBoard had it for only 3 of those 11 days. When they had the work completed they called and got my credit card info and shipped it back to me that same day. I put it back in the oven and it works as good as new. A very good experience with this company and I would not hesitate to recommend them to my friends.
e0402d44d68e88e64a91745f35f86ac9e720331dbbad17a79c6c9d029038fe8e Smitty O.
Morro Bay, CA source
Very efficient comapny. Fixed the main board for my oven in eight days over the Thanksgiving holiday. Waaaaaay better to spend $160 to fix that board than $2000 for a new Jenn Air downdraft range/oven. Highly recommended!
I have a Jenn-Air double oven (Convection also). In April, one day the top oven just would not work. The bottom oven worked fine. We found online, one of the largest Appliance parts supply places and they charged us $274.57 for a replacement part (Jenn-Air/Maytag #205984). They kept our money for over 4 months, my husband would call periodically and they said the part will be here any day? The part never came in; we asked for and received our money back in September. Note: I went online later and found where they had reduced the price of this part to approx. 190.00 and stated it was in stock. Great..we called back and said send us one at the reduced rate and of course, they said it was "out of stock at this time".
I called Jenn-Air and they stated that that part is no longer made and were surprised that a company would take our money to get a part that is no longer produced. So, next my husband found a "Repair" shop online, that Jenn-Air told me they use for their repairs. In early October, we sent the part to them and they called 2 weeks later and stated "they could not fix the part as something had been spilled on it"?? When my husband removed the part, there was nothing spilled on it?? They asked "should we send it back or throw it away?" Yikes, at least the bottom oven worked when we sent it to them. We had them send it back.
I started to research new ovens and realized it would cost over 5K to get a replacement set of ovens similar to ours. We do not have the money for that.
I went back online to research, in desperation, for another way to fix this problem. Again, we do not have the money to replace ovens and I am having Thanksgiving for 18 people!
I found and called FixYourBoard.com. I talked with Megan on 10-15-13 and she told me it would be 160.00 to fix the part. I told her I was desperate with Thanksgiving around the corner. She said turn around was 3-4 business days. I told my husband, we figured this was too good to be true with what we had gone thru for many months with the Appliance Parts Place and the reputable Repair Shop that many use, including Jenn-Air.
In late October, we shipped the part off to FixYourBoard.com. I called last week and got Megan again. She said "it's fixed and you are on our list to call today". What? How could that be? They never even took any money from us up front - as did the other Repair Shop and the Appliance Parts place????
I asked how much is it? Megan said it is $160.00. And that included shipping too!!
We received it this week and put it back in this morning. WOW! It actually works. We have not had a top oven for the better part of a year and have been without both ovens for a while. Note: Megan stated that it was the Relay Drive Circuit and that there would be a report in the package stating what they worked on. And there was - They also "replaced additional components that have shown to be failure prone as a preventative measure". Great!!
My husband, who is an engineer, stated that the part was packaged for shipping so well that he quite surprised. He said this should be mentioned in this review, as well.
This ordeal with these ovens was a nightmare. Did I mention that I am having Christmas too, for nearly 20 people. I didn't know what I was going to do to solve this problem. And, we certainly do not have thousands of dollars to purchase new ovens.
We appreciate Megan, for being so kind and helpful over the phone. And FixYourBoard.com saved us a great deal of money! I will recommend them to anyone and everyone for repairs! I just wish we would have found them earlier!
Thank you so much!
bc54a752944ccbca77e7998ea898e448840fba6839a8bfc5c8122981deeabd64 Erik P.
Woodinville, WA source
Totally worth it! They fixed the control board on my Jenn-Air double wall oven for $160, including postage, and it worked like a shot. Cheaper that a new control board, which is currently not even available in any case. Total turnaround was about 15 days, not bad from Seattle to Austin and return. Their phone support is good too; they help you make sure you're sending them the right part
Salt Lake City, UT source
Just wanted to thank you for saving my range! A few weeks ago I sent you my JennAir/Maytag oven control board which had totally stopped functioning. You repaired it quickly and returned it to me quickly and well-packaged. I've now had a chance to try out all the functions, and everything is working perfectly. Without your repair, I would be faced with replacing with another down-draft range ($$$) or converting the venting to updraft (kitchen cabinet disruption) paired with purchasing a less expensive range -- neither choice nearly as appealing as saving my old but wonderful range from the landfill due to your well-priced repair of the control board, so THANK YOU!