Christian Joseph Majewski source
Less than a week turnaround service including a holiday. Excellent Company to do business with. Thank You !!
Dacor PS230 double oven, F1 code, so I pulled the piezo beeper off the controller board myself to stop the beeping noise - no problems for a year, ovens worked fine. Then the relay circuit failed and first the top, then the bottom, oven started to fail to heat. Thanskgiving cooking was a b***h. Contacted Megan at FYB and received a clear and concise email stating that two relay boards and the controller would be fixed to like-new condition with a 2 year warranty for $220. Period / end of story / no hidden agendas. I pulled the boards (quite a saga, the cell phone pics of all the wires came in handy upon reinstall...) and sent them to FYB. Boards were fixed on time, usual additional components fixed etc... and same-day call returns on 2 occasions asking for updates. I inspected the boards upon return and found indeed, all 3 boards had been worked on as stated. They even replaced the piezo beeper I had uninstalled myself on the controller. The ovens worked immediately. I had a repeat F1 error that was related to the keypad, not the boards FYB had worked on, and they sent me an informative & helpful email telling me how to handle that. Not their fault. Amazingly, after cycling power, that F1 keypad error went away and stayed away... and now I'm cooking like the old days.
FYB is (a) fairly priced (b) provides outstanding customer service (c) knows how to deal with all sorts of people including OCD engineers like me (d) provides rapid turnaround and (e) can fix an incredible array of boards that are out of production. This is one of those times I went into the deal worried that all was not as it seemed and was proven, thankfully, completely wrong. FYB is the real thing and you can trust them to give you the straight scoop.
Thanks, Megan & the staff at FYB.
My 20 year old Dacor single oven started displaying an F1 error code after a bake cycle was completed. I lived with it for a while, but a few weeks after running the self-cleaning cycle, the oven completely stopped working; I could not select any of the bake modes. I ran the diagnostic tests, which sort of pointed to the relay board. I searched online for options (not wanting to buy a new oven for 2K), found and called FixYourBoard. i described the symptoms, and what diagnostics I had done. They were very helpful and didn't "talk down" to a non-professional. I sent them both the Oven Control (ERC) board and the relay board, and it was fixed and returned within a week as promised, with the cost ($220) as promised - excellent service in every way!
My double oven Dacor board was no longer produced, so I needed to have the board fixed or buy a new, very expensive oven. They suggested, in an email, that I send in the main board plus 2 other boards for the 2 ovens (4220.). I read online that it was usually the main board which caused my malfunction, so I asked what it would cost to fix just that main board, and the cost was $180, including shipping and a 2 year warranty. Just a few days later they called to say it was fixed and needed payment, which was the quoted price. We installed it tonight and during a quick test it seems to work perfectly. Time will tell, but all is a-ok for now. Very quick service, and it saved me hundreds of dollars on a new oven. KS Portland, OR
I have a 17 Year old DACOR double oven range. Mostly used the upper oven. The main oven sarted displaying an F1 error. After spending over $300 to a local appliance service company, (I think they replaced the element) it worked but beeped incessantly and had to be turned off at the breaker (in the basement). Very annoying and inconvenient. After some internet research, I stumbled across FixYourBoard.com and honestly, what they offered almost sounded too good to be true. After a few more months with no oven, I decided to give it a shot. I called jsut to clarify what parts I needed to send and the girl on the phone was SO helpful and reassuring I figured it was worth a try. I packed up all the circuit boards and within a week I got a call and they said it was good to go. A few days later the package arrived and I have to say, I held my breath, crossed my fingers and prepared myself for possible disappointment after we hooked everything back up. I pressed the button and.....it worked perfectly!
I shouted, "FINALLY!! A company that does what they say they can do and delivers as promised. Totally worth it and I would recommend them to anyone!
Exellent work,fast and there prices are great would recommend to anyone who needs this kind of service done.
Great group to work with!! Superb warranty!! Extremely helpful! What more is thee to say, I will always go to FIXYOURBOARD first. Very nice to know they can fix it.
Five stars -A1. Very helpful and knowledgeable. Fast turnaround which saved Christmas Dinner.
These guys are awesome! Great service and great prices. DON'T THROW YOUR APPLIANCE AWAY BEFORE CONTACTING THESE GUYS!